Terms of Service

Last updated: May 3, 2026

These Terms of Service ("Terms") form a binding agreement between you and Sparky Idea Inc. ("Dashseller," "we," "us," or "our") and govern your access to and use of the Dashseller website, dashboard, and related services (collectively, the "Service").

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy and Cookie Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" includes both you and that organization.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is not available to anyone previously suspended or removed by us. By using the Service, you represent that you meet these requirements.

2. The Service

Dashseller provides a multichannel commerce dashboard that lets you connect supported marketplaces (currently eBay and Shopify) and manage products, listings, inventory, orders, returns, and related operations.

The features available to you may depend on your subscription plan. We may add, modify, or remove features over time.

3. Accounts

3.1 Registration

To use the Service you must create an account and provide accurate, current, and complete information. Keep this information up to date.

3.2 Security

You are responsible for safeguarding your credentials and for any activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access. We are not liable for losses caused by unauthorized use of your account.

3.3 Account ownership

The account belongs to the individual or legal entity that registered it. We may require verification of authority before honoring requests that affect ownership or access.

4. Marketplace Connections

When you connect an eBay or Shopify account to Dashseller, you authorize us to access and act on data from that marketplace through its API on your behalf, subject to the OAuth scopes you grant.

You are solely responsible for:

• Complying with the terms of service, developer policies, and applicable laws of each connected marketplace;
• The accuracy of listings, prices, inventory, and fulfillment information you publish through the Service;
• Tax collection, remittance, and other regulatory obligations associated with your sales;
• Customer service and dispute resolution with your buyers.

You can disconnect a marketplace from your settings at any time. Disconnection revokes our access tokens but does not delete data already synced into your Dashseller account.

5. Subscriptions and Billing

5.1 Plans and fees

Some features of the Service require a paid subscription. Plan tiers, fees, and included usage are described on our pricing page or in an order form you sign.

5.2 Authorization to charge

By subscribing, you authorize us (and our payment processor) to charge the payment method on file for all applicable fees, taxes, and overages. Subscriptions renew automatically at the then-current rate for the same billing cycle until you cancel.

5.3 Cancellation

You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period; we do not provide partial-period refunds except where required by law.

5.4 Changes in price or plan

We may change subscription fees or plan inclusions on at least 30 days' notice. Changes take effect on your next renewal. If you do not agree, you may cancel before the change takes effect.

5.5 Taxes

Fees do not include taxes unless stated. You are responsible for any sales, use, value-added, or similar taxes assessed on your subscription, except for taxes on our net income.

5.6 Free trials and promotions

Trials and promotional plans are subject to additional terms presented at sign-up. We may modify or terminate a trial or promotion at any time.

6. Acceptable Use

You agree not to:

• Use the Service to violate any law or third-party right;
• Upload, post, or transmit content that is unlawful, infringing, defamatory, harmful, or fraudulent;
• Attempt to interfere with, probe, or disrupt the Service or its underlying infrastructure;
• Reverse engineer, decompile, or attempt to extract source code from the Service except to the extent permitted by law;
• Use the Service to send spam or unsolicited communications;
• Resell, sublicense, or expose the Service to third parties as a standalone product without our written consent;
• Use automated means (bots, scrapers) to access the Service in a way that imposes an unreasonable load;
• Circumvent rate limits, usage caps, or access controls;
• Use the Service in connection with any marketplace account that you do not own or have authorization to operate;
• Violate the terms or developer policies of any connected marketplace through your use of the Service.

We may suspend or terminate your access if we reasonably believe you have violated this section.

7. Your Content

"Your Content" means any data, text, files, images, listings, or other materials you submit, upload, or sync through the Service (including data pulled from connected marketplaces on your behalf).

You retain all rights in Your Content. You grant Dashseller a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process Your Content solely as necessary to provide and improve the Service, comply with law, and enforce these Terms. This license ends when Your Content is deleted from our systems, except for backups retained for a limited period in the ordinary course of business.

You represent that you have all rights necessary to grant this license and that Your Content does not violate these Terms or any third-party rights.

8. Intellectual Property

The Service, including software, design, branding, and documentation, is owned by Dashseller and our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. All rights not expressly granted are reserved.

The Dashseller name, logo, and product names are our trademarks. Marketplace names referenced in the Service belong to their respective owners.

8.1 Feedback

If you send us feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation to you.

9. Third-Party Services

The Service connects to and depends on third-party services (such as eBay, Shopify, and our subprocessors). We are not responsible for those services, their availability, their changes, or your agreements with them. Your use of a third-party service is governed by that service's terms.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or that data will be accurately or timely synced with any connected marketplace. You are responsible for verifying critical data (such as inventory levels and order fulfillment) directly with each marketplace.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DASHSELLER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Dashseller and its officers, directors, employees, and agents from and against any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of or related to: (a) Your Content; (b) your use of the Service; (c) your breach of these Terms or violation of any law or third-party right; or (d) your use of a connected marketplace.

13. Suspension and Termination

We may suspend or terminate your access to the Service at any time if (a) you breach these Terms, (b) we are required to do so by law, (c) continued provision creates a security or legal risk, or (d) you have not used the Service for an extended period.

You may terminate your account at any time from settings or by emailing [email protected]. Termination does not entitle you to a refund of pre-paid fees except as required by law.

The following sections survive termination: 5.5 (Taxes), 7 (Your Content, license to retained backups), 8 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 14 (Governing Law), 15 (Dispute Resolution), and 16 (General).

14. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. Dispute Resolution

15.1 Informal resolution

Before filing a formal claim, you agree to try to resolve the dispute informally by emailing [email protected] with a description of the dispute and the relief sought. We will try to resolve it within 60 days of receipt.

15.2 Venue

If the dispute cannot be resolved informally, you and Dashseller agree to bring any claim exclusively in the state or federal courts located in Kings County, New York, and consent to the personal jurisdiction of those courts. Each party waives any right to a jury trial.

15.3 No class actions

You and Dashseller agree to bring claims only in an individual capacity, not as a plaintiff or class member in any class or representative proceeding.

15.4 Limitations

Any claim arising out of or related to these Terms must be filed within one year after the claim accrues, or it is permanently barred, except where applicable law requires a longer period.

16. General

16.1 Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email at least 14 days before they take effect (unless a shorter period is required by law). Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16.2 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.

16.3 No waiver

Our failure to enforce any provision is not a waiver of our right to do so later.

16.4 Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.

16.5 Entire agreement

These Terms, together with the Privacy Policy and any order form or plan-specific terms, are the entire agreement between you and Dashseller regarding the Service and supersede any prior agreements on the subject.

16.6 Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, labor disputes, internet or third-party service outages, and government actions.

16.7 Contact

Questions about these Terms:

Sparky Idea Inc. Attn: Legal 2220 65th St Brooklyn, NY 11204 United States Email: [email protected]